Central Admissons Coordinator

Location
Lakewood, NJ

Benefits

Dental insurance

Health insurance

Paid time off

Vision insurance

Central Admissions Coordinator
Our office is located in Lakewood, NJ

POSITION SUMMARY
The Central Admissions Coordinator is responsible for managing the admissions flow process for all assigned/incoming referrals including calls, verification of benefits, client documentation, payer considerations, coordination with clinical and scheduling teams and intake meetings. The Central Admissions Coordinator representants to our residents or the resident representative and must maintain a stellar level of professionalism, customer service and empathy in all client communications.

DUTIES AND RESPONSIBILITIES

All tasks of the admissions flow process to ensure maximum number of referrals moved to actual client phase. Responsibilities include:

Handling initial referral call volume.

Coordinate with clinical team on care needs

Arrange for single case agreements

Obtaining and reviewing insurance verification of benefits

Scheduling and overseeing timeline of evaluation/written order process

Identifying payer specific needs

Handle patient payment arrangements

Ensuring constant follow up with all assigned clients, both active and pipeline and following company guidelines for frequency of follow up and documenting communications.

Maintain positive relationships with all key referral sources including network care managers, relevant practitioners and professional organizations.

Markets program by providing informational brochures; Company pitch and information; answering questions.

Ensure all conversations and documentation is stored and tracked electronically. Maintain relevant trackers and files. Maintain Central Reach profiles accurately.

Constant communication with supervisor to report on status and coordinate patients care. Ensure utmost client satisfaction and coordinate with other teams to troubleshoot/problem solve as needed.

Work to achieve smoothest, fastest turnaround time for referral pipeline.

Coordinate with compliance team on insurance compliance areas and other relevant regulatory compliance.

Responsible for gathering and documenting task related summaries and statistics and reporting to appropriate management team. Management team to provide guidance on key ongoing and periodic reportable.

EDUCATION/EXPERIENCE/SKILLS REQUIREMENTS

High school Diploma

Prior healthcare admissions experience required.

Full-time position

Self-starter personality, ability to work in fast paced environment.

Strong organization, coordination, multi-tasking skills required.

Must possess excellent communication skills both written and oral

Maintain a positive, open, and objective attitude towards others. Team player

Demonstrated basic experience with Microsoft Office applications, including Word, Excel, and Outlook as well as point click care.

Job Type: Full-time

Schedule

Monday to Friday

Work Location
In person

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