Inbound Sales & Account Manager

About Badger We're a 35-year-old custom apparel decorator in Cache Valley providing screen printing, and DTF for businesses, schools, teams, and trades across northern Utah. Owner-operated and growing — and we're building the kind of place great salespeople do their best work
The Role You'll be the face of Badger for nearly every customer who orders from us — and the reason they order again. This is an inbound sales and account management role
What You'll Actually Do Respond to inbound quote requests fast — same-day response
Be the first point of contact for walk-ins, phone calls, form fills and emails
Walk customers through artwork, garment, and decoration decisions with confidence
Build and Manage Online Stores
Build accurate quotes in our system and follow them through to order
Manage the customer relationship & sales pipeline in our CRM — every touch, every follow-up, nothing falls through the cracks
Reach back out to past customers proactively about reorders and new programs
Hand off production details cleanly to our design and production teams
Show up to a daily team huddle, a weekly scorecard review, and a weekly 1-on-1
What We're Looking For We care more about how you think than where you've worked. The best fit is someone who:
Likes customers and is genuinely curious about their business
Writes well — clear, warm, professional email and text
Is organized enough that nothing slips through the cracks
Wants to own something, not just punch a clock
Helpful but not required Sales or account management experience (B2B preferred)
Experience in apparel, print, promo, signage, or a trades-facing business
CRM and pipeline experience
Familiarity with Adobe, Canva, or basic design software
Compensation Base: 16.00 per hour
Bonus grows with the book — top performers in this seat will earn more in Year 2 and beyond as the customer base they own grows
Benefits Paid time off
Paid holidays
Employee discount
A real seat in a real company

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