CPTS Public Sector Relationship Manager

We are seeking an experienced Relationship Manager to support clients within the Public Sector and Higher Education space across the West Coast market. This role serves as a strategic partner to our clients; driving program optimization, deepening relationships, and delivering consultative solutions that enhance performance, efficiency, and long-term value.

What You’ll Do
Directly and through Account Representatives, you will manage all relationship management activities for clients in the assigned business segment and geographical region. You will play a key role in growing spend volume and revenue by identifying new opportunities, strengthening existing partnerships, and delivering a high-touch client experience.

Managing a portfolio of Public Sector and Higher Education commercial card clients across the West Coast

Leading executive-level relationship reviews (in-person and virtual) and facilitating regular client status calls

Serving as a strategic advisor by providing consultative insights on program performance, optimization opportunities, and industry best practices

Growing portfolio performance through spend optimization, product expansion, and targeted program enhancements

Identifying and pursuing new business opportunities while expanding existing customer relationships

Managing client contracts, rebates, and overall program strategy to ensure alignment with client objectives

Supporting RFP responses, contract negotiations, and retention efforts to maintain and strengthen key partnerships

Monitoring and enhancing the profitability of all assigned relationships

Managing non-credit risk for the customer portfolio

Driving cross-sell opportunities across all bank product groups and making appropriate referrals

Basic Qualifications

Bachelor’s degree, or equivalent work experience

Seven to ten years of relationship management experience

Preferred Skills/Experience

Strong sales, relationship management and business development abilities

Extensive knowledge of CPS products and services

Broad knowledge of bank products and services that result in successfully capitalizing on all opportunities to expand relationships and sales of bank's products

Strong analytical and problem-solving skills

Ability to work effectively with individuals, groups, and vendors across the company to manage customer relationships

Well-developed written communication and verbal presentation skills

Benefits

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. Learn more about the E-Verify program.

Salary Range: $111,600.00 - $136,400.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

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