Program Supervisor

At Rise, we believe that everyone deserves opportunities to live a life filled with purpose and pride. In our employment, housing, and life-enrichment services, we support people to set and achieve their personal goals. As a nonprofit, every Rise team member is driven by our mission. That shared commitment is the foundation of a workplace that embraces a culture of learning and growth by offering extensive training, competitive salaries, and a fun work environment. We are an inspiring leader in disability services that wants to make a real difference in people’s lives!

Position Summary
The purpose of this position is to carry a small caseload (5-10 people), lead a team of employment consultants and assist in the day-to-day operations of the community supported employment programs. This position will cover our Anoka and Hennepin County locations.

This position offers a hybrid work schedule with the ability to work remotely. A successful candidate will need to meet with the people we serve in the community as well as the Employment Consultants they supervise.

Responsibilities

Communication – Speak clearly; listen to others; write effectively; establish relationships; act with integrity; establish trust.

Build and maintain effective working relationships with stakeholders both internally and externally

Train new employment consultants when hired

Supervise and support team members doing competitive community job placements for people served by the CSE team

Maintain a small caseload of between 5 and 10 people

Assign cases to team members with input from the Program Manager and Program Director

Assist Program Manager with program management and oversight

Build and maintain effective working relationships with community partners and address issues and concerns raised by partners or the people we serve

Conduct hiring process for team members including updating job postings, setting performance expectations, and following Rise’s interviewing and selection process

Ensure team members provide case management services including the efficient, timely and accurate use of documentation in our case management software system

Facilitate new intakes into the program, ensuring that all the necessary documentation is accurate and up to licensing standards

Troubleshoot and problem solve service authorization/funding issues with Rise staff and outside entities

Requirements

Ability to work with diverse groups including team members, the people we serve, community partners and internal management

Excellent time management and multi-tasking skills with strong ability to problem solve

Proficient with Microsoft Office software (Outlook, Word, etc.) and interest to learn and become proficient in case management software system

Current, valid driver's license and driving record that demonstrates safe, legal driving habits

Compliance with Rule 11 and MVR background check required

1 year of related work experience preferred

Bachelor degree in human services or a related field preferred

Knowledge of various supported employment service delivery models and job development and job retention skills preferred

Previous experience practicing person-centered practices with people with disabilities or other barriers to employment

Benefits
Wage:

$23.11 - $24.95 per hour

depending on qualifications

Medical insurance - single employee coverage less than $90/month

Dental insurance less than $17/month

Vision insurance

401(k) with a 100% vested employer match

Rise sponsored Basic Life & AD & D insurance

Voluntary Life, Short Term, and Long-Term Disability Insurance

Flexible Spending Account (FSA)

Tuition reimbursement and Rise sponsored trainings (i.e., CPR, First Aide, and more) to help you be successful in your role

Employee Assistance Program

Paid Time Off (PTO) starts at 16 days during your first year, plus 2 floating holidays, and 48 hours of ESST time per year

Employee resource groups (i.e., DEI, LGBTQ+, recognition and more).

A fun team environment that supports your professional development and opportunities for career advancement.

Rise is a PSLF-eligible employer. Your qualified student loan balance may be forgiven after 120 covered payments.

Rise values being a person-centered organization. This impacts how we carry out services for the people we support and our organizational culture. We encourage people's unique individual differences and celebrate the ways our team members contribute to our community. We believe in a workplace informed by differing viewpoints and perspectives created from a diverse team and welcome people of all races, genders, ages, nationalities, religions, sexual orientations, and backgrounds to apply. Our goal is that those we serve, and our team members always feel valued and respected.

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