CORPORATE SALES ADMINISTRATIVE OFFICER

Corporate Sales Team Member Become an integral part of the Corporate Sales Department by supporting and enhancing client-specific administrative processes. The Corporate division is a key growth driver, representing 30% of US annual revenue and a strategic focus for the next 5 years. Management is investing in this team with new tools and resources to capture significant commercial opportunities. You'll be the backbone of the Corporate Sales team, ensuring smooth administrative operations, accurate order processing, and excellent client service. Your expertise in Salesforce, Gourmet, and the Corporate Catalog will help drive efficiency and support the division's ambitious growth targets. Responsibilities REPORTING & TEAM STRUCTURE

Reports to: Head of Corporate Sales Key Contacts: Corporate Sales Specialist, Corporate Sales Teams in France, Japan, and Hong Kong

MAIN FUNCTIONS/DUTIES:

CRM, ERP & Catalog Proficiency

Become fully proficient in Salesforce (CRM), Gourmet (ERP), and the Corporate Catalog.

Receive training in Salesforce to:

Create new client profiles (companies & contacts)

Manage opportunities and maintain the database

Receive training in ERP Gourmet to:

Confirm and locate inventory

Create quotes and invoices

Process multi-address orders, ensuring all components are correct

Receive training in the Corporate Sales product assortment

Client Order Management: Create corporate client quotes and manage multi-address orders using established processes and respond promptly to incoming client calls and emails inquiries

Supply Chain Coordination: Respond to Supply Chain Team queries about upcoming orders to ensure smooth processing. For large clients, proactively manage replenishment orders a week in advance. Provide production and supply chain teams with forecasts a week before shipment.

Invoicing for Clients

Prepare and process invoices for both new and recurring clients.

Handle order preparation, shipment, invoicing, and shipment confirmations for regular clients.

Coordinate with the Corporate Team to review and assign responsibilities as needed.

Dunning & Collections Support

Support the Corporate Sales Team in the dunning (collections) process.

Review progress monthly with the team and accounting manager.

Contact clients with overdue invoices.

Order & Goal Tracking: Update the Corporate Team's tracker with monthly goals, delivered orders, and future orders.

Database Maintenance: Maintain and update Salesforce and Gourmet databases, including new contacts.

Client Invoicing & Reconciliation

Analyze aging balances and dunning reports; follow up as needed.

Invoice current orders through various channels.

Prepare commercial invoices for international orders.

Reconcile payments with the US accounting manager and HQ finance team.

Participate in training and collaborate on aging reports.

Assist with Salesforce and Gourmet maintenance as requested.

Client Meetings & Event Support

Travel to off-site locations for client meetings and to support corporate events, activations, and pop-ups.

Be available for occasional weekends/evenings for trade/vendor shows or customer events.

Assist at the boutique level if operational or sales needs arise.

PROFESSIONAL SKILLS

3 years' sales experience, preferably B2B or relevant brand experience

Experience: At least two years of experience in accounts receivable

Travel requirements: minimum, possibly once per year.

Knowledge/Skills/Abilities:

Professional written and verbal communication skills

Experience with ERP system and Salesforce CRM is a plus

Easily adaptable and willingness to learn

Understanding a team mentality and support

Resourcefulness and seeking solutions

Ability to be trained on Gourmet (ERP) and Salesforce (CRM)

Knowledge and comfort with the brand, corporate catalog and culture

Follow processes in place

Desire to grow in set role with the intent to master the initial responsibilities

WORK LOCATION: Location: 30-30 47th Ave #190 Long Island City, NY 11101. This position can be hybrid 4 days in person (office environment) and 1 day home office FLSA: Non- Exempt BENEFITS: $19.50-$23.50 hourly rate. We will consider various factors to determine the final offer for this role, including but not limited to relevant work experience, key skills, education, and training. We offer Health, Dental, and Vision benefits, Paid Time Off, and 401k. To apply: Elizabeth.morgan@lamaisonduchocolat.com About Us Savencia is an international, family-based and independent food group infused with strong corporate values and a vocation: "Leading the way to better food". With more than 26,000 employees in 38 countries, Savencia develops innovative products of high quality that are mainly commercialized in Retail and Food Service. Groupe SAVENCIA consists of two entities: SAVENCIA Fromage & Dairy, a major player in processing milk and the world's #5 cheese manufacturer with strong brands, and SAVENCIA Gourmet, an international player in Premium Food Service, also presents in retailing and shops and specialized in sweet gastronomy / chocolate, charcuterie and seafood brands. About the Team La Maison du Chocolat is a French luxury chocolate house founded in Paris in 1977 by master chocolatier Robert Linxe. Renowned for its exceptional craftsmanship and refined approach to chocolate, the brand is internationally recognized for its delicate ganaches, pralines, and elegant gift creations. With boutiques in key cities including New York, La Maison du Chocolat embodies French savoir-faire, combining artisanal expertise, high-quality ingredients, and a constant pursuit of excellence to deliver an exceptional chocolate experience. Job Info

Job Identification 5729 Job Category SALES Posting Date 05/28/2026, 04:00 PM Job Schedule Full time Locations 1018 Madison Ave., NEW YORK, 10075, US