CORPORATE SALES ADMINISTRATIVE OFFICER

Become an integral part of the Corporate Sales Department by supporting and enhancing client-specific administrative processes. The Corporate division is a key growth driver, representing 30% of US annual revenue and a strategic focus for the next 5 years. Management is investing in this team with new tools and resources to capture significant commercial opportunities.
You’ll be the backbone of the Corporate Sales team, ensuring smooth administrative operations, accurate order processing, and excellent client service. Your expertise in Salesforce, Gourmet, and the Corporate Catalog will help drive efficiency and support the division’s ambitious growth targets.
Responsibilities

Reports to: Head of Corporate Sales
Key Contacts: Corporate Sales Specialist, Corporate Sales Teams in France, Japan, and Hong Kong
CRM, ERP & Catalog Proficiency
Become fully proficient in Salesforce (CRM), Gourmet (ERP), and the Corporate Catalog. Receive training in Salesforce to create new client profiles (companies & contacts), manage opportunities and maintain the database. Receive training in ERP Gourmet to confirm and locate inventory, create quotes and invoices, and process multi-address orders.
Client Order Management
Create corporate client quotes and manage multi-address orders using established processes. Respond promptly to incoming client calls and email inquiries.
Supply Chain Coordination
Respond to Supply Chain Team queries, proactively manage replenishment orders, and provide forecasts a week before shipment.
Invoicing for Clients
Prepare & process invoices for new & recurring clients, handle order preparation, shipment, invoicing, and shipment confirmations.
Dunning & Collections Support
Support the dunning process, review progress monthly, and contact clients with overdue invoices.
Order & Goal Tracking
Update tracker with monthly goals, delivered orders, and future orders.
Database Maintenance
Maintain and update Salesforce & Gourmet databases, including new contacts.
Client Invoicing & Reconciliation
Analyze aging balances, follow up on dunning reports, invoice current orders, prepare commercial invoices for international orders, and reconcile payments with accounting.
Client Meetings & Event Support
Travel to off-site locations for client meetings, support corporate events, activations, pop-ups, and be available for occasional weekends/evenings.
Professional Skills

3 years of sales experience, preferably B2B or brand experience
At least two years of accounts receivable experience
Travel: minimum, possibly once per year
Professional written & verbal communication skills
Experience with ERP system and Salesforce CRM is a plus
Easily adaptable and willing to learn
Team mentality and support
Resourceful and solution-oriented
Ability to be trained on Gourmet (ERP) and Salesforce (CRM)
Knowledge and comfort with the brand, corporate catalog and culture
Follow processes in place
Desire to grow in role with intent to master initial responsibilities
WORK LOCATION

30-30 47th Ave #190 Long Island City, NY 11101. Hybrid: 4 days in person (office) and 1 day home office.
BENEFITS & COMPENSATION

$19.50–$23.50 hourly rate. Include Health, Dental, Vision benefits, Paid Time Off, and 401k.

#J-18808-Ljbffr