Program Analysis Specialist- SC/Huntington Park-11-330

Program Analysis Specialist‑ 11‑330‑ SC/Huntington Park
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Position Summary

The Program Analysis Specialist (PAS) under Community Integration Services, Supportive Services for Veteran Families (SSVF) program will monitor and interpret program trends by analyzing program data in referrals, enrollments, placements, recertifications, and program exits. The PAS will track all referrals and monitor the caseload ratio for each Veteran Engagement Case Manager (VECM). The PAS will monitor, update, and match internal master logs with HMIS. The PAS will be proficient in 100% data quality and will track all enrollments on a weekly basis. The PAS will provide support to the Program Manager in dealing with the VA Repository program data (i.e., housing placements, VES referrals, enrollments, and implementing policies regarding physical and/or participant e‑files). Responsibilities include:

Coordinate the assignment of caseloads to Veteran Engagement Case Managers

Track and consolidate Google spreadsheets to monitor program progress

Track and manage caseloads of all Veteran Engagement Case Managers to monitor caseload ratio

Assess capacity and refer participants/clients to Veteran Engagement Case Managers by reviewing caseload, location of referral, desired location of permanent housing, and accommodations based on veteran's needs (disability, gender preference)

Collaborate with SSVF Supervisors on referrals, 90‑day recertification, exits, and supportive services

Monitor and report housing placements to the Program Manager and supervisors

Generate a tracking system of upcoming program recertifications

Monitor and remind veterans to complete program surveys

Monitor the number of veterans enrolled in Traditional SSVF, Shallow Subsidy, Rapid Resolution, and return‑to‑home initiative

Assist the Finance Administrative Specialist with returned checks, outstanding checks, and landlord enrollments to ACH payments

Coordinate with the Santa Barbara/Ventura (SBV) Program Assistant and Program Manager to consolidate SBV data and report program data to the SSVF Program Manager

Create a tracking system for all participant files for Los Angeles, Santa Barbara, and Ventura counties

Assist the SSVF Program Manager in monitoring MOUs with subcontractors

Coordinate program audits with the CIS QA Manager to maximize the number of files to review annually

Conduct random HMIS audits to ensure required uploads and case notes are uploaded

Work independently from the QA Manager in monitoring program files (paper copies or electronic files)

Required to drive to Santa Barbara and Ventura quarterly for program review

Assess and implement program procedures in capturing data and help train staff on deficiencies based on data analysis

Participate in Case Management Meetings and attend staff training as needed

Prepare and submit program reports as needed to CIS Director, Divisional Headquarters, and program funders

Working Conditions

Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to lift up to 50 lbs. Ability to grasp, push, and pull objects such as file cabinet drawers and reach overhead. Ability to operate computer, fax and telephone.

Minimum Qualifications

Bachelor's degree preferred but not required

Minimum of 2 years of administrative and data analysis experience

Proficient in data manipulation and visualization using Excel

Expert in utilizing complex Excel functions

Excellent communication skills

Valid California Class C Driver’s License, capable of passing the MVR annually

Skills, Knowledge & Abilities

Interpersonal skills, active listening, and team player

Time management skills and creativity skills

Proficient knowledge of Adobe Pro and Adobe Acrobat

Able to multi‑task and work on multiple assignments/projects

Ability to use creative thinking, experience, and resourcefulness to overcome obstacles

Demonstrate ability to assist others, demonstrate patience, and deliver measurable results

Equal Opportunity Employer: United States Veterans and Individuals with Disabilities are encouraged to apply. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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