Sales & Design Consultant

Company
Hajoca Corporation is one of the country's largest privately‑held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, the company is built on the principles of service, integrity, and reliability and on relationships of trust and support with teammates, customers, and suppliers.

Position
Sales & Design Consultant (Showroom Salesperson)

– Kohler Store, Palo Alto, CA

Compensation
Hourly rate: $23.00. Commission program available.

Responsibilities

Provide expert product selection assistance and design advice to showroom customers.

Ensure the highest levels of customer satisfaction to meet or exceed established sales and gross profit goals, and increase profit sharing.

Provide hospitality and warmly welcome each customer.

Articulate showroom value proposition to engage customers, teach them, and show them the value you provide.

Determine customer needs, direct them to the best products, discover potential hurdles, and keep the sale moving forward.

Leverage Hajoca technology to guide product selections, review specifications, pricing, and availability.

Use sales reports and forecasting tools to meet or exceed established sales targets.

Enter sales orders and bids, expedite purchases, and stay engaged with customers from the beginning to the end of projects.

Process showroom sale returns and refund paperwork in accordance with company policy and procedure.

Keep showroom clean, neat, current, stocked, and safely displayed.

Join industry associations and attend professional events to stay informed about design trends, new products, and build business relationships.

Successfully complete required safety and compliance training programs as assigned.

Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

Qualifications

1+ years experience in customer service or sales; plumbing showroom sales preferred.

Knowledge of products sold in the showroom preferred.

Preferred Qualifications

Knowledge of kitchen and bath design trends.

Effectively use Microsoft Office (Outlook, Word) to communicate via email, maintain customer contact files and appointment calendars, and create and analyze reports.

Demonstrate outstanding customer service and verbal/telephone communication skills.

Demonstrate deep product knowledge related to kitchen/bath trends and be able to answer customer questions and identify upsell or cross‑sell opportunities.

Be able to overcome objections by understanding customer needs, providing targeted solutions, and closing the sale.

Be able to build influential relationships and trust with key vendor partners.

Be able to build positive working relationships and inspire teamwork with co‑workers.

Be able to plan, organize, and multi‑task.

Be able to learn and operate computer‑related systems used to process orders.

Read, write, speak, and understand English.

Be able to perform basic arithmetic: addition, subtraction, multiplication, and division with whole numbers, common fractions, and decimals.

Benefits
Our culture encourages individuals who use their talents to drive business and want to share in the financial success that results. In addition to a competitive starting wage and a profit‑sharing program, we offer full‑time benefits for team members working 30 or more hours per week, including medical, dental, vision, and prescription coverage; accident, hospital indemnity, and critical care coverage; life insurance and long‑term disability; pre‑tax accounts for health care, dependent care, and commuter benefits; paid vacation, holidays, and sick time (sick time also offered to part‑time team members as required by state law); paid pregnancy and parental leave; and a paid day of community service.

Full‑time and part‑time benefits also include 401(k), retirement cash account with company contributions, targeted training programs focused on personal and professional growth, company wellness program, employee discounts, and college tuition benefits. Benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program.

EEO Statement
Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories or status. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities, including during the application process. Please let us know if you need assistance or an accommodation due to a disability.

We are a drug‑free workplace. Employment is contingent upon pre‑employment drug screening, subject to any federal, state, and local laws.

Hajoca Corporation Job 9777 by eQuest

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