Sales & Design Consultant

Kohler Store

is looking for a

Sales & Design Consultant

at their

Palo Alto, CA

location.
Pay for Sales & Design Consultant is $23.00 per hour at this location. Commission program available.
About the Role:

Sales & Design Consultant responsible for assisting showroom customers with product selection, design advice, and sales execution.
You Will:

Provide expert product selection assistance and design advice to showroom customers.
Ensure the highest levels of customer satisfaction to meet or exceed established sales and gross profit goals, and increase profit sharing.
Provide hospitality and warmly welcome each customer.
Articulate showroom value proposition to capture attention, engage, teach, and demonstrate value.
Determine customer needs, direct them to the best products, discover hurdles, and keep the sale moving forward.
Leverage company technology to guide product selections, review specifications, pricing, and availability.
Use sales reports and forecasting tools to meet or exceed established sales targets.
Enter sales orders and bids, expedite purchases, and stay engaged with customers from beginning to end of projects.
Process showroom sale returns and refund paperwork in accordance with company policy and procedure.
Keep showroom clean, neat, current, stocked, and safely displayed.
Join industry associations and attend professional events to stay informed about design trends, new products, and to build business relationships.
Successfully complete required safety and compliance training programs as assigned.
Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
About You:

1+ years of experience in customer service or sales; plumbing showroom sales preferred.
Knowledge of products sold in the showroom preferred.
Our ideal candidate will also:

Be knowledgeable of kitchen and bath design trends.
Effectively use Microsoft Office software (Outlook, Word) to communicate via email, maintain customer contact files and appointment calendars, and create and analyze reports.
Demonstrate outstanding customer service and verbal/telephone communication skills.
Demonstrate deep product knowledge related to kitchen/bath trends and answer customer questions to identify upsell or cross‑sell opportunities.
Be able to overcome objections by understanding customer needs, providing targeted solutions, and closing the sale.
Build influential relationships and trust with key vendor partners.
Build positive working relationships and inspire teamwork with co‑workers.
Plan, organize, and multi‑task.
Learn and operate the computer‑related systems used to process orders.
Read, write, speak, and understand English.
Perform basic arithmetic (addition, subtraction, multiplication, division) using whole numbers, fractions, and decimals.
The benefits of working with us:

Full-time benefits (for team members working 30 or more hours per week):

Medical, dental, vision, and prescription coverage
Accident, Hospital Indemnity, and critical care coverage
Life insurance and Long Term Disability
Pre‑tax accounts for healthcare, dependent care, and commuter benefits
Paid vacation, holidays, and sick time (sick time also offered to part‑time team members as required by state law)
Paid pregnancy and parental leave
Paid day of community service

Full‑time and part‑time benefits:

401(k)
Retirement cash account with company contributions
Targeted training programs focused on your personal and professional growth
Company wellness program
Employee discounts
College tuition benefits

*Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program.
EEOC Statement

Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability.

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