Job Overview
This role is responsible for overseeing the engineering and operational health of video infrastructure used for live events, broadcasts, and media workflows across internal and off‑site environments. It supports post‑production environments, partners with internal technical teams to ensure enterprise infrastructure is configured and supported for system reliability, and provides technical expertise in audio, video, and encoding operations to enable smooth execution of live and recorded productions.
Responsibilities
Oversee the architecture and daily operations of broadcast, event spaces, and post‑production infrastructure across studios and event spaces.
Ensure high‑quality video and audio signal acquisition, routing, and encoding for both live and recorded content.
Manage system readiness and proactively maintain production‑critical infrastructure across all supported locations.
Support installation, configuration, and monitoring of production gear, edit suites, and media delivery workflows.
Collaborate with event leads, engineers, and internal support teams to deliver flawless live event and broadcast experiences.
Lead technical planning and execution for system upgrades, expansions, and continuity‑of‑service efforts.
Document configurations, standard operating procedures, and technical guidelines; resolve technical issues and uphold production readiness standards across environments.
Required Qualifications
10+ years of experience in Broadcast Operations, AV Support, or live event production.
Fundamental knowledge of broadcast engineering (audio/video signal flow, encoding, streaming).
Experience supporting live event production.
Strong organizational and planning skills.
Vendor coordination and relationship management.
Familiarity with AV systems and networking basics.
Ability to work independently and in a team environment.
Adaptability to manage multiple responsibilities.
Willingness to travel up to 40%.
Desired Qualifications
AVIXA CTS‑D or CTS‑I certification (advanced design or installation specialization).
AV Network Professional (ANP) – AV networking expertise.
Manufacturer‑specific training or certifications such as Yamaha Pro Audio (CL/QL/Rivage series consoles), Dante Domain Manager Administrator, Ross Video Carbonite or Ultrix training, Shure Wireless Systems certification, Panasonic Broadcast Systems training.
Cisco CCNA – networking fundamentals for AV‑over‑IP environments.
Skills
Production Support
Risk Management
System Installation
Technical Documentation
Technical Troubleshooting
Collaboration
Planning
Process Management
Project Management
Resource Management
Adaptability
Data Collection and Entry
Event Planning Process Simplification
Written Communications
Minimum Education Requirement
High School Diploma / GED / Secondary School or equivalent.
Work Schedule
Shift: 1st shift (United States of America). Hours per week: 40.
Compensation
Annualized salary: $104,000.00 – $148,300.00. Discretionary incentive eligible. Eligible for an annual discretionary award based on performance and contributions.
Benefits
This role is benefits eligible and includes industry‑leading benefits, paid time off, and resources to support employees in making a genuine impact.
#J-18808-Ljbffr

Technical Production & Engineering Manager
Bank of America · New York, NY, USA ·
- Pay:
- $104,000-$148,300/yr
- Job type:
- Full Time