CAPSULE is seeking a Customer Experience Manager in New York to ensure the success of mid-market and enterprise customers, facilitating their onboarding and ongoing engagement with the platform.
The ideal candidate has 2–6 years in technical roles and excels in operational fluency and customer communication. Competitive salary and equity offered, with significant impact on CPG brand operations.
This role emphasizes ownership, problem-solving, and direct contributions to customer satisfaction and company growth.
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Customer Experience Lead — AI for CPG, Equity
Capsule · New York, NY, USA ·
- Pay:
- 80.000 - 100.000
- Job type:
- Full Time