Program Manager- (Michigan)

Make an Impact. Lead Programs That Change Communities.

Walker-Miller Energy Services is seeking an experienced

Program Manager

to lead utility-sponsored energy efficiency programs across Michigan. If you're passionate about sustainability, program leadership, client management, and creating measurable community impact, this is an opportunity to join a company where your work truly makes a difference.

For more than 26 years, Walker-Miller has partnered with utility companies to design and manage innovative energy efficiency programs that help families and businesses reduce energy costs while strengthening local communities through equitable economic development.

What You'll Do
As the Program Manager, you'll oversee the successful execution of energy efficiency programs while serving as the primary liaison between Walker-Miller, utility clients, community partners, and internal teams. You'll be responsible for driving program performance, managing staff, monitoring budgets and KPIs, and ensuring outstanding client satisfaction.

Responsibilities include:

Lead day-to-day operations of utility energy efficiency programs

Manage client relationships and serve as the primary program contact

Lead, coach, mentor, and develop program staff

Monitor program performance, budgets, schedules, and key performance indicators (KPIs)

Develop strategies to increase customer participation and program engagement

Oversee QA/QC processes and continuous program improvement initiatives

Coordinate marketing, outreach, communications, and promotional activities

Collaborate with community organizations, contractors, educational institutions, and utility partners

Prepare client reports, presentations, invoices, and performance updates

Ensure program compliance with contractual requirements and quality standards

Represent Walker-Miller at community events, stakeholder meetings, and industry conferences

What We're Looking For
Required Qualifications

3+ years of Program Management experience

2+ years of energy efficiency or utility program experience

2+ years of leadership or team management experience

Experience managing client relationships and multiple stakeholders

Strong project management and organizational skills

Experience tracking budgets, KPIs, and program performance

Excellent communication and presentation skills

Proficiency with Microsoft Office (Excel, Word, Outlook)

Valid driver's license

Ability to travel locally up to 20%

Preferred Qualifications

PMP certification

Certified Energy Manager (CEM)

Experience with Salesforce or CRM platforms

Experience in community development, workforce development, public sector programs, sustainability, or utility energy efficiency programs

Ideal Background
We're especially interested in candidates with experience in:

Energy Efficiency Programs

Utility Program Management

Sustainability Programs

Workforce Development

Community Engagement

Client Success

Operations Management

Project Management

Program Operations

Utility Account Management

Government or Public Sector Programs

Why Join Walker-Miller?

At Walker-Miller, we believe energy efficiency is more than saving energy—it's about creating opportunity, strengthening communities, and improving lives.

Our culture is built around our BEHIVE Core Values:

Boldly Go

Humble Confidence

Inclusive Stewardship

Extraordinary Experience

If you're looking for a leadership opportunity where you can make a meaningful impact while working alongside a passionate and mission-driven team, we'd love to hear from you.

Apply today and help build a more sustainable, equitable future through energy efficiency.

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