Customer Experience Lead — Checkout & Coaching

JCPenney in Wheaton, Maryland, is seeking a Customer Experience Supervisor I who will be responsible for driving profitable sales growth by leading and engaging associates. The role involves coaching on customer service standards and implementing company initiatives.
The ideal candidate will have strong experience in customer service, effective leadership skills, and a commitment to deliver excellent customer experiences. The position offers a competitive benefits package, including medical insurance and an associate discount.

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