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Customer Experience Lead - Checkout & Coaching

JCPenney · Multiple locations ·

Pay:
26.174 - 33.062
Job type:
Full Time

JCPenney in Kansas City seeks a Customer Experience Supervisor I to lead and engage associates, coach on customer service, and drive profitable sales growth through training initiatives and checkout strategies.
The role emphasizes hands-on leadership, scheduling, coaching, and adherence to company standards. You will contribute to a One Team culture while focusing on customer satisfaction and operational efficiency.

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