Nominal is hiring: UX Writer in New York

Overview
Nominal is building the connected test and operations platform powering the world's most advanced hardware systems, from spacecraft and autonomous vehicles to next-generation defense programs. Our platform gives hardware engineering teams a single place to ingest data, analyze performance, automate test execution, and collaborate across every phase of development, so they can move faster without sacrificing safety or precision. We're a fast-moving team that owns problems end-to-end, works across disciplines, and thrives at the intersection of hardware and software.

We serve top-tier commercial and defense customers, from autonomy leaders like Anduril and Shield AI to next-generation aerospace teams like Hermeus and REGENT, and performance engineering teams like Pratt Miller Motorsports, alongside mission partners within the U.S. Navy and U.S. Air Force on programs where failure isn’t an option. We’re backed by Sequoia, General Catalyst, Founders Fund, Lux Capital, and Lightspeed. Our team draws from SpaceX, Palantir, Anduril, Applied Intuition, and other leading companies, united by a common mission: giving hardware engineers the tools to build the future with speed, safety, and confidence.

The Role
We are hiring a UX Writer to write and ship excellent product documentation, including walkthrough guides, how-to articles, and in-app user guidance. The writer will work with product, design, engineering, mission operations, and success teams to raise our quality bar while staying up-to-date with a changing product.

Nominal’s users read the manual. They are experts and operators in deep hardware domains. They decide whether a vehicle flies, whether a campaign clears the next milestone, whether a mission-critical system is ready for mass production. They need to verify their numbers are correct. Great writing answers these questions quickly, while compounding the reader’s intuition for how to use Nominal.

The UX writer is a learner, not a knower. They do not need an expertise in nuclear engineering or wind tunnel testing, but they can ask questions and learn enough about a new domain to help an engineering team get their work done. With time, they become a master of the platform: they learn how to accomplish every major workflow and how to use every notable feature, and keep track of everything new that’s shipping.

Most importantly, the UX writer explains things very well. They write copy that is precise, concise, and confident. They put the right words in the right places. They sense how the quality of an explanation can accelerate the reader or slow them down. The UX writer holds a demanding editorial bar. They use AI to lift the bar, not to skip thinking. The writer is not expected to document every feature or workflow, but to focus on the highest-impact copy at all times.

What You\'ll Do

Write and edit documentation so each artifact answers the reader's question and compounds their intuition for using the platform.

Write the in-product copy that catches engineers between actions: tooltips that explain why, empty states that point at what to do, error messages that name the cause and the fix, walkthroughs that trust the reader.

Read the UX docs that engineers ship, and edit engineers' drafts so the writing serves both the reader's domain and the author's intent.

Sit in feature reviews. Catch copy issues before they ship in code, and the workflow problems before they ship in docs.

Capture media (screenshots, gifs) of using Nominal that show representative use cases.

Research how engineers use Nominal: in calls, in support threads, and on-site while they work. Continuously improve the writing to better serve the reader.

Publish major releases in product update articles. Partner with engineers to write what shipped, why it shipped, and what it means for the engineer using it.

What we are looking for

Truth-seeking: You keep asking but what does that actually mean until the answer is true. You can tell the difference between a sentence that sounds right and a sentence that is right.

Tenacity: You judge docs by how effectively they accelerate test. You draft and redraft, and make each pass better than the last. Your attention to an article is proportional to its impact.

Editorial judgment: You find the framing that answers the reader's question and compounds their understanding for the next question. You recognize when a draft has the right information but the wrong shape.

Domain hunger: You enjoy learning what a flight envelope defines, how a test campaign is organized, how statistical reasoning applies to manufacturing defects, and where the state of the art sits in validating autonomous systems. You learn enough intuition to identify the most representative use cases for Nominal. You have endless questions.

Consistency: High-quality writing needs to ship at high velocity, against deadlines, against AI drafts that look right and say nothing, against the temptation to cover every feature. You recognize each pressure when it appears, hold your standard, and prioritize your attention.

Benefits/Perks

100% coverage of medical, dental, and vision insurance

Unlimited PTO and sick leave

Free lunch, snacks, and coffee

Professional Development Stipend

In-office hardware lab with a $250 project stipend

Annual company retreat

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

ITAR Requirements

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. 1157, or (iv) Asylee under 8 U.S.C. 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

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In Summary: Nominal is building the connected test and operations platform powering the world's most advanced hardware systems . The platform gives hardware engineering teams a single place to ingest data, analyze performance, automate test execution, and collaborate across every phase of development . The writer will work with product, design, engineering, mission operations, and success teams to raise our quality bar .

En Español: Nuestra plataforma ofrece a los equipos de ingeniería de hardware un lugar único para ingerir datos, analizar el rendimiento, automatizar la ejecución de pruebas y colaborar en cada fase del desarrollo, por lo que pueden moverse más rápido sin sacrificar seguridad o precisión. Somos un equipo de movimientos rápidos que posee problemas de extremo a extremo, trabaja en todas las disciplinas y prospera en la intersección de hardware y software. Servimos a clientes de primer nivel, desde líderes de autonomía como Anduril y Shield AI hasta equipos espaciales de próxima generación como Hermeus y Pratt Miller Motorsports, junto con socios dentro de la Fuerza Aérea de Estados Unidos. El escritor trabajará con equipos de producto, diseño, ingeniería, operaciones de misión y éxito para elevar nuestra barra de calidad mientras se mantiene al día con un producto cambiante. Los usuarios nominales leen el manual. Son expertos y operadores en dominios de hardware profundos. Deciden si un vehículo vuela, si una campaña elimina el próximo hito, si un sistema crítico a la misión está listo para la producción masiva. Necesitan verificar que sus números son correctos. Gran escritura responde estas preguntas rápidamente, mientras compone la intuición del lector sobre cómo usar Nominal. No se espera que el escritor documente cada característica o flujo de trabajo, sino que se concentre en la copia con mayor impacto en todo momento. Lo que harás Escriba y edita documentación para que cada artefacto responda a la pregunta del lector y componga su intuición para usar la plataforma. Escribe la copia dentro del producto que atrapa a los ingenieros entre las acciones: consejos de herramientas que explican por qué, estados vacíos que señalan lo que debe hacer, mensajes de error que nombran la causa y la solución, recorridos que confían al lector. Lea los documentos UX que diseñan proyectos e edite los proyectos de ingenieros para que la escritura sirva tanto al dominio del leitor como al barco del autor. Siéntese en revisiones de oraciones. Captura problemas antes de redactar un código, y el proceso de trabajo antes de enviarlos a los archivos. Capture (escreenshots) ¿Qué significa una serie de imágenes nominales? Su atención a un artículo es proporcional a su impacto. El juicio editorial: Usted encuentra el marco que responde la pregunta del lector y compone su comprensión para la siguiente pregunta. Reconoce cuando un borrador tiene la información correcta pero la forma equivocada. Hambre de dominio: Disfruta aprendiendo lo que define una envoltura de vuelo, cómo se organiza una campaña de prueba, cómo el razonamiento estadístico se aplica a los defectos manufactureros, y dónde está el estado de la técnica en validar sistemas autónomos. Aprende suficiente intuición para identificar los casos de uso más representativos para Nominal. Tiene preguntas interminables. Consistencia: Calidad debe enviarse a alta velocidad, contra plazos profesionales, contra proyectos de inteligencia artificial que parecen correctos y no dicen nada, frente a la tentación de cubrir cada presión cuando aparece, mantenga su estándar sexual, y dar prioridad a su atención. legal, residente permanente (también conocido como titular de la tarjeta verde), (iii) Refugiado bajo 8 U.S.C. 1157, o (iv) Asylee bajo 8 USC 1158, o ser elegible para obtener las autorizaciones requeridas del Departamento de Estado de los EE.UU. Obtenga más información sobre ITAR aquí. #J-18808-Ljbffr