Marketing Operations Manager

At KBI Biopharma, we are advancing science and accelerating breakthroughs. As a global leader in biopharmaceutical development and manufacturing, we empower life science companies to bring new medicines and vaccines to the world faster. Explore your potential at KBI, where innovation meets impact.

Position Summary
The Marketing Operations Manager plays a key execution and operational role, ensuring alignment, prioritization, and efficient delivery across all marketing functions. They own the global campaign calendar by coordinating initiatives across internal and external teams. This role also establishes and enforces processes, governance, and compliance standards, while overseeing content quality, vendor performance, and budget management. The ideal candidate is highly organized, detail-oriented, and agile within the dynamic biopharma industry. Effective communication skills and the ability to thrive in a fast‑paced, cross‑functional environment are paramount.

Responsibilities

Own and manage global marketing campaign calendar and prioritization including but not limited to hosting monthly campaign meetings, coordinating with stakeholders, managing vendors, and pivoting as needed to meet evolving needs

Build/create digital marketing assets in HubSpot to support service‑specific campaigns, conferences & events, integrated corporate campaigns, and go‑to‑market initiatives

Ensure team‑wide adherence to all marketing processes, workflows, and governance standards

Review all public‑facing content for accuracy, quality, and compliance with KBI’s brand guidelines and best practices

Lead marketing intake, prioritization, and resource allocation across teams

Manage third‑party vendors, SOWs and contracts, ROI performance, and administer vendor scorecards to assist in diligence reviews

Reconcile marketing budget and ensure alignment with approved spending plans

Track KPIs, analyze performance, and deliver actionable insights

Administer and optimize marketing platforms, tools, and systems

Collaborate with cross‑functional stakeholders to align marketing initiatives

Drive team enablement, training, and continuous operational improvements

Generate monthly insights and KPI reports in partnership with Digital Marketing

Requirements

Bachelor's degree in marketing, Business, or related field required; advanced degree preferred (Marketing, Biotech, Biopharma, Med devices, or related)

4+ years of experience in marketing operations, ideally within life sciences or biotech; or, 4+ years of varied marketing experience across many specialties

Proven experience leading marketing operations in complex, cross‑functional environments

Demonstrated success managing Smartsheet budgets, contracting external vendors, and launching global marketing initiatives

Strong strategic thinking paired with hands‑on operational execution expertise

Advanced project management, organizational, and process optimization skills

Proficiency in HubSpot, SAP, and G‑Suite analytics tools; ability to translate data into actionable insights

Excellent communication, stakeholder management, attention to detail, and a proactive, continuous improvement mindset

Ability to work Eastern Standard Time Hours

About KBI
KBI Biopharma, Inc., a JSR Life Sciences company, is a global contract development and manufacturing organization (CDMO) providing fully integrated and accelerated drug development and biologics manufacturing services to life science companies. KBI supports its 500+ customers in advancing more than 160 drug candidates from preclinical and clinical stages to market, including the manufacture of ten commercial products. Recognized for quality manufacturing, KBI delivers robust process development and cGMP manufacturing services across its six global locations in the USA and Europe. For more information, visit www.kbibiopharma.com.

Equal Employment Opportunity
KBI is a proud EEO/AA employer dedicated to building a diverse and inclusive workforce. We believe that innovation thrives in an environment where all voices are heard and valued. That's why we actively seek individuals from all backgrounds – regardless of race, color, national origin, religion, gender, gender identity, sexual orientation, age, disability, or veteran status – and strongly encourage all qualified candidates to apply and bring their unique perspectives to our team. KBI Biopharma, Inc. is an EEO/AA employer and actively seeks to diversify its workforce. Therefore, all qualified applicants, regardless of race, color, national origin, religion, gender, gender identity, sexual orientation, age, disability or veteran status, are strongly encouraged to apply.

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