Hostperson - Michael Patrick's

Overview
A Host is the first point of contact for guests and is responsible for presenting exceptional customer service to ensure the guests’ first impression of the restaurant is a positive one.

Responsibilities

Greet and welcome guests as they arrive at the restaurant with a genuine smile and positive attitude

Engage with guests, anticipate their needs, and respond promptly to any inquiries or concerns

Maintain knowledge of the menu, daily specials, and restaurant promotions to provide accurate information to guests

Handle guest complaints or issues professionally or bring them to the manager when necessary

Assist with running food, delivering and/or refilling guests’ drinks

Guide guests to their tables and present them with menus

Take to-go orders over the phone and in person

Engage with guests to ensure they're happy with food and service

Refill drinks and clear plates as needed during guest’s dining experience

Provide great customer service

Provide highchairs and other requested items to the guest

Comply with all federal and state laws, including the FLSA tip regulations regarding tip reporting, sharing, and minimum wage requirements

Qualifications

1 year of restaurant experience preferred

Organizational skills

Exceptional interpersonal and communication skills

Positive attitude

Work well in a team environment

Ability to multitask

Availability on weekdays, weekends, nights, mornings, and holidays

Must be able to read and write in English and handle math calculations

What we offer you

Multiple benefit plans to suit your needs

Paid Time Off

401K

Opportunities for advancement

Positive and respectful work environment where diversity is valued

Generous employee discounts on dining, retail, amusements, and hotels

Community volunteer opportunities

Posted Salary Range
USD $10.00 - USD $10.00 /Hr.

Tipped Position
This position does not earn tips

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