IT/AV Technician

Job Description: IT/AV Technician A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. NOTE: Must be willing to work onsite Location: Seattle Schedule: Monday - Thursday 9:00 am - 5:00 pm, 32 plus hours per week Job Responsibilities: *IT Escalations * * Basic PC, Mac, and Phone troubleshooting knowledge. These candidates will cover the on-site desks and provide "Tier 1" support, triage, etc. and escalate as necessary. * End-user hardware and software troubleshooting * Windows OS, Apple OS X, Chrome OS (Chromebooks), iOS, Android * Zoom, Google Suite, Google Meet, Google Slides, Keynote, Jamf * Monitor and accessory deployment/collection. * Imaging/Provisioning Laptops/Workstations (not 100% required) * Face-to-face support experience. Working with end users to solve IT problems. * Laptop & mobile device deployments * Upgrading broken devices or any damaged devices * Workstation Sweeps - Resetting monitors on a weekly basis * Ensure workstation monitors are functioning along with peripherals * Inventory and counts of all peripherals, computers, printer toners, accessories, and any misc. assets * Maintain Storage room assets and counts * Interfacing with users to troubleshoot software issues * Printer management and preventative maintenance * E-waste * Wipe all devices before e-wasting *AV * * Onsite audio video technician to support but not limited to equipment removal/replacement, cable management, and initial troubleshooting/break-fix * Conference preventative maintenance checks and regular testing of in-room equipment * Ensuring that video, audio, and room peripherals are working as intended * Work hand-in-hand with team members and administrative staff to arrange and configure conference rooms. * Ensuring that the conference room and office user experience are excellent. * Reporting metrics and progress/higher level trends on equipment health/wear and tear. xxoysbn * Kick off for tier 1 AV events including equipment set up and drop off/pick ups as needed. Qualifications / Experience : * Inventory Systems * Ticketing Systems * Prior corporate AV experience * Prior experience with Google Meet and equipment/peripherals * Demonstrated experience troubleshooting and fixing AV equipment * Equipment installation experience is preferred * Experience facilitating teams and workflows preferred * Demonstrated experience working independently and with diverse groups * Dependable -- Punctual, Detail-oriented, and Proactive Experience: * Windows: 3 years (Preferred) * Hardware/Software break-fix: 3 years (Preferred) * Mac OS: 3 years (Preferred) * Help desk: 2 years (Required) * AV ops/events: 1-2 years (Required) Job Type: Part-time Pay: $37.00 - $40.00 per hour Benefits: * Dental insurance * Employee discount * Health insurance * Paid time off * Referral program * Vision insurance Experience: * macOS: 3 years (Required) * Audio Visual: 3 years (Required) Ability to Commute: * Seattle, WA 98104 (Required) Work Location: In person