Associate Director, Marketing Operations

Responsibilities

Manage the day-to-day leadership of the TA-specific committee, ensuring high-quality and compliant materials reach the market efficiently.

Collaborate effectively with business partners to ensure successful PRC execution and maintain beneficial relationships.

Capture, report, and analyze business metrics and TA-specific performance, recommending improvements to enhance processes.

Partner with stakeholders to manage the annual plan through quarterly forecasting, addressing potential volume surges proactively.

Conduct ongoing collaboration with Marketing teams to plan and approve content timelines, tracking adherence for key events.

Facilitate PRC and escalation meetings to ensure a collaborative approach to promotional review.

Develop expertise on emerging content review concepts and promotional tactics, including system refresh and relaunch.

Manage contracted PRC Coordinator to ensure efficient meeting facilitation and documentation.

Develop and deliver training programs for TA stakeholders and review teams, including agency partners.

Requirements

Minimum of 5 years pharmaceutical/biotech experience with 3+ years in promotional material review or relevant agency work.

Strong understanding of high-quality promotional pharmaceutical content.

Launch experience required.

Strategic understanding of market trends and content approval process evolution.

Strong interpersonal skills in conflict management and negotiation; strong oral and written communication skills.

Ability to prioritize across multiple tasks with urgency.

Demonstrated ability to influence without authority.

Experience in developing and reporting business metrics and KPIs required.

Experience with Veeva Vault PromoMats platform including metrics reporting.

Bachelor’s Degree (BA/BS) from a four-year college or university.

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