Creative Experience Specialist [ Customer Service Rep. ]

Position Overview

As a CSR at Mission Crafts, you will support our candle "bar", retail operations, product fulfillment and production during our business operations. This role blends customer service, hands-on creative work, and behind-the-scenes support to help ensure every guest has a polished, memorable experience.

Compensation & Schedule

Pay Rate: $10.50 per hour

Schedule: Up to 15-20 hours per week, scheduled as needed based on bookings and business needs

Position Start Date: July 2nd, 2026

Reporting Manager: Marcie Anguiano, CEO

Responsibilities

Customer Experience & Front-of-House

Greeting guests warmly, check them in, and assist with class flow

Help customers through the candle-making process and answer questions

Ensure fragrances, vessels, dyes, charms, and materials are fully stocked and neatly displayed

Maintain a clean, polished, guest-ready appearance throughout the studio

Assist with setup and support during special events, workshops, and private parties

Other duties as assigned