Commercial Lines Account Manager Ohio

Core Responsibilities Manage day‑to‑day service for a portfolio of commercial lines accounts including renewals, endorsements, certificates, coverage reviews, and carrier communications.
Serve as the primary point of contact for assigned clients, delivering proactive, responsive, and consultative service.
Identify coverage gaps and cross‑sell opportunities; coordinate with producers on account rounding.
Prepare renewal submissions, marketing summaries, and coverage comparison analyses.
Participate in process improvement initiatives, including evaluating and implementing technology tools that improve efficiency and client experience.
Collaborate with producers and agency leadership on middle‑market account strategy.
Document workflows and contribute to agency operating procedures and knowledge base.
What We’re Looking For 2+ years of commercial lines account management experience (agency‑side preferred).
Active Ohio P&C license (or ability to obtain within 90 days).
AMS360 experience a plus.
Strong written and verbal communication skills.
Problem‑solver mindset: you see broken processes and want to fix them.
Comfortable with technology and eager to learn new tools.
Self‑directed with high attention to detail.
Benefits Performance‑based bonus.
Health and dental insurance.
20 days PTO.
401(k) with 3% employer match.
Hybrid schedule with flexibility.

#J-18808-Ljbffr