Marketing Communications Campaign Manager

Marketing Communications Campaign Manager

Location:

Oakland, CA

Onsite Flexibility:

Hybrid - required on-site in Oakland twice a month and for relevant business meetings

Contract Details
Position Type:

Contract
Contract Duration:

6 months
Pay Rate:

$70.00-$75.00 / Hour (USD)
Travel Requirements:

Required on-site in Oakland twice a month and for relevant business meetings
Work Authorization:

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Job Summary

This role will be critical to helping the client create

10 out of 10

experiences for its customers. The successful candidate will split their time between developing content strategies and customer-facing materials that support the Customer Care teams and Field Outreach. For the Customer Experience strategic initiatives, you'll lead internal employee communications, create programs to raise coworker awareness, and develop external communication support. For Customer Communications, you'll focus on enhancing customer experience of billing modernization and field outreach. You'll collaborate with product and program managers, Customer Experience, Customer Contact Centers, and external marketing and advertising agencies to implement top-notch customer communications that meet business goals and improve customer experience.

Key Responsibilities

Develop content strategies and customer-facing materials that support the Customer Care teams and Field Outreach
Lead internal employee communications for the Customer Experience strategic initiatives
Create programs to raise coworker awareness and develop external communication support
Focus on enhancing customer experience of billing modernization and field outreach
Collaborate with product and program managers, Customer Experience, Customer Contact Centers, and external marketing and advertising agencies to implement customer communications that meet business goals and improve customer experience
Required Skills

Effective communications and storytelling
Strategic thinking (marketing strategist)
Data analytics and insights to drive engagement
Strong project management skills
Experience working in communications or marketing
Experience using qualitative and quantitative consumer research to drive communications strategies
Excellent project management skills; ability to manage multiple projects of moderate to complex scope
Excellent communications skills; demonstrated ability to effectively communicate and collaborate with business leaders/internal clients, agencies, and tailor messages appropriate to target audience
Solid judgment
Strong analytical and problem-solving skills
Preferred Skills

Experience working in a regulated environment
Required Experience

5-7 years of experience in a creative marketing role in a corporate environment and/or creative/advertising agency executing multi-channel marketing communications campaigns
Benefits

Medical, Vision, and Dental Insurance Plans
401k Retirement Fund
Important Notes

Local candidates to the Bay Area/Oakland work location only
A laptop will be issued; any additional equipment details (e.g., monitor) to be provided by the supplier

About the Client

This client is a large

utility and energy

company serving approximately 16 million people across a 70,000-square-mile service area in northern and central California - one of the largest combined natural gas and electric energy utilities in the United States. With roughly 25,000 employees, the organization operates complex energy infrastructure including transmission lines, pipelines, substations, and generation facilities across its California service territory. The company is actively managing the intersection of traditional infrastructure and emerging clean energy solutions, creating genuine opportunities for engineers, technologists, tradespeople, and business professionals - including marketing communications, data, and technology specialists - who want to contribute to California's energy future.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-09046

Industry:

Sales & Marketing

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