Senior Knowledge & Content Strategist (Remote)

Maximus is seeking a Sr. Analyst for Knowledge and Content Management to design, develop and maintain knowledge resources for the contact center under a pending federal contract.
The role focuses on content governance, SharePoint-based knowledge bases, and collaboration across teams. The ideal candidate has deep knowledge of immigration law, strong writing skills, and the ability to translate complex policies into usable articles for agents, with emphasis on accuracy, workflows, and search

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