Maximus seeks a Sr. Analyst for Knowledge and Content Management (Remote) to serve as a subject matter expert delivering, operating, and maintaining knowledge management capabilities for the contact center under a pending Federal Contract.
The role develops and manages knowledge content used by agents and makes recommendations for processes and tools that improve automation, collaboration, and knowledge workflows.
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Remote Senior Knowledge & Content Strategist
Maximus · Multiple locations · Remote ·
- Job type:
- Contract