Director, IT Product Management, Client Management, Sales Enablement

Responsibilities

Own product delivery across Client Management applications and Sales Enablement platforms.
Lead and develop a high‑performing team of engineers, analysts, and QA across agile squads; set goals, coach, and drive accountability.
Partner with Product, Sales, Client Service, Marketing, Operations, and Compliance to shape roadmaps.
Deliver strategic initiatives and platform modernization: scalability, performance, security, and data quality improvements.
Oversee KLO, incident management, and SRE practices to ensure production stability.
Establish delivery rigor: OKRs, KPIs, release cadences, dependency management, and cross‑team governance.
Drive the book of work for Sales Enablement, including Client 360 capabilities, data integration, and workflow automation.
Advance AI‑enabled solutions with responsible AI governance.
Manage vendor/partner relationships and contracts, ensuring value realization and roadmap alignment.

Qualifications

10+ years in product delivery/program management or technology leadership in financial services; investment management experience strongly preferred.
Proven leadership managing cross‑functional engineering/analysis teams delivering complex, data‑rich products at scale.
Demonstrated success with agile delivery (Scrum/Kanban), DevOps/SRE practices, and CI/CD.
Experience delivering client reporting/onboarding/servicing platforms and sales enablement solutions.
Strong stakeholder management and executive communication; ability to align priorities and drive outcomes.
Solid understanding of data integration, APIs, and event‑driven architectures; familiarity with data governance and controls.
Track record of operational excellence: SLAs, incident/problem management, change/release management.

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