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Remote IT Helpdesk Technician II Hardware & AV Support

EnergySolutions · Boston, MA, USA ·

Job type:
Full Time

Energysolutions is seeking a Help Desk Technician II to provide advanced Tier 1 IT support for local and remote employees. Responsibilities include troubleshooting technical issues, managing hardware lifecycle, and maintaining documentation.
The ideal candidate will have a Bachelor's degree and at least 3 years experience in IT support, with strong knowledge of both Windows and macOS environments. A generous benefits package is included.

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