VIP IT Helpdesk Technician - Windows, AV & Asset Support

BTI Solutions, Inc. seeks a Tech Support Technician to deliver first-line IT support for end-user devices, software, and OA systems in a fast-paced office environment. You will manage tickets, asset lifecycles, imaging, and AD tasks while maintaining VIP support quality.
The role emphasizes strong communication, 1–3 years of experience, and bilingual capabilities in Korean and English, with on-site duties in Rockville, MD.

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