Regional Underwriting Director

Responsibilities

Leads and directs the branch underwriting process

Enforces guidelines and procedures established by Corporate Office Underwriting

Develops and enforces underwriting guidelines and procedures specific to their branch territory

Models smart and effective underwriting practices for individual accounts, all lines of business, and different classes

Sets and implements strategies to address challenges to profit and communicates strategies throughout the underwriting department

Answers questions, shares recommendations for complex situations, such as difficult accounts, communication strategies or problematic agency relationships and explains the rationale for recommendations

Monitors business results to ensure that underwriters operate within authority limits, guidelines, and branch service directives while matching price to quality across the book of business and meeting rate goals

Serves as the subject matter expert for the branch and makes final decisions on complex or high-risk accounts

Reviews updates received from Corporate Office Underwriting and communicates changes to team

Oversees and directs the underwriting department team, focusing on both long‑term and short‑term success

Collaborates with team members to establish performance goals and monitors status, conducts reviews, and provides coaching

Interviews, hires, and recommends salary adjustments for team members

Directs existing and develops and fosters new agency relationships to grow profitable relationships and rehabilitate unprofitable and low growth relationships

Collaborates with Branch Vice President to determine underwriting strategy and practices and establishes short‑term and long‑term underwriting goals

Performs audits on new business and renewals for compliance with Sarbanes Oxley, letters of authority, and quality and completeness of the underwriting being done in the branch

Coordinates with underwriters, marketing and branch management in the agency management process including planning and agency review meetings

Requirements

Bachelor's degree, preferably in insurance or business administration or equivalent relevant experience

Ten years of commercial lines underwriting experience

Previous supervisory/leadership experience

CPCU designation or other underwriting‑related designation(s) preferred

Superior knowledge of underwriting and risk analysis

Exceptional problem‑solving skills and the ability to make sound decisions

Strong computer skills, including knowledge of Microsoft Office and social media

Ability to oversee multiple projects at one time and make decisions under challenging circumstances

Excellent ability to translate technical ideas into more general terms for business customers

Ability to explore new and different processes, services, technologies, and partnerships to enhance EMC’s business

Superior written and verbal communication skills

Excellent leadership skills and ability to motivate team

Excellent ability to effectively communicate products, procedures, business planning and system information

Exceptional customer service skills

Ability to speak effectively before groups

Occasional travel; a valid driver’s license with an acceptable motor vehicle report per company standards will be required if driving

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