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Customer Ops Leader: Drive Revenue & Customer Experience

Hertz · Buffalo, NY, USA ·

Pay:
56.000 - 68.000
Job type:
Full Time

Hertz is seeking a Customer Operations Manager to lead front‑of‑house operations, drive customer satisfaction, and maximize revenue. You will oversee frontline employees, ensure effective communication, and support senior management in achieving performance targets across the location.
This role requires leadership, collaboration with internal and external stakeholders, and the ability to maintain positive employee culture while managing budgets and vendor relations.

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