VR Experience Associate

Who We AreAirborne and Special Operations Museum Foundation is a small 501 (c)(3) nonprofit organization in Fayetteville, NC. We provide community outreach and fundraising efforts in support of the ongoing mission of the of the U.S. Army Airborne & Special Operations Museum. Located in downtown Fayetteville, N.C., the Museum is part of the Army Museum Enterprise and is managed by the U.S. Army Center of Military History. The Foundation conducts private and public fundraising to sustain the Museums mission, ongoing programs, and future innovative exhibit development. Job SummaryThis role supports the daily operation of the museums brand-new virtual reality experience. This role is responsible for guiding visitors through the experience, ensuring equipment is used safely, maintaining VR hardware, and delivering engaging explanations that enhance the educational value of the exhibit. The ideal candidate is enthusiastic about technology, comfortable interacting with visitors of all ages, and able to troubleshoot basic technical issues.This position is located at 100 Bragg Blvd. in Fayetteville, NC. The museum is open Tuesdays Saturdays, 10:00 AM to 4:00 PM, and Sundays, 12:00 PM to 4:00 PM. This position will include shifts on both weekdays and weekends.Job DutiesWelcome visitors and provide a brief orientation to the virtual reality experienceAssist guests with fitting and using VR headsets and controllersMonitor participants during the experience to ensure safety and proper use of equipmentMaintain cleanliness and sanitation of VR equipment between sessionsStart, reset, and manage VR programs and experiences throughout the dayTroubleshoot minor technical issues with VR systems and report larger issues to technical staffManage visitor flow and scheduling for the VR experienceEnforce safety guidelines and age/health restrictions when applicableAssist with opening and closing procedures for the VR exhibit area Qualifications:Strong customer service and communication skillsComfortable speaking with individuals and groups of diverse agesBasic troubleshooting skills with computers or electronicsAbility to stand for extended periods and assist visitors with equipmentPrevious museum, education, or visitor services experience is a plusAbility to multitask in a busy public environmentTeam-oriented with a proactive attitudeFriendly, approachable, and patient with visitorsIdeal Candidate Traits:Tech-savvy and comfortable troubleshooting equipmentExceptional with people and able to create a welcoming environmentPatient and compassionate with guests who may be new to VREnergetic and enthusiastic about immersive learning experienceReliable and professional Employee Benefits:Retirement account with employer matching This is a part-time, hourly, nonexempt position. Employment offer is contingent on background check.  Please submit a cover letter and resume for consideration. No phone calls. 
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