Mediabistro logo
job logo

Senior CX Analytics Lead — Customer Experience Insights

TryApplyNow · Baltimore, MD, USA ·

Pay:
85.000 - 140.000
Job type:
Full Time

Synchrony is seeking a Senior Analyst, Customer Experience Analytics in Baltimore. The role focuses on owning analyses that drive improvements in operational performance and customer experience, partnering with analytic leadership, and solving complex problems to enable better strategic decisions on customer engagement.
The candidate will handle multiple projects, translate questions into analyses, and effectively communicate findings to leadership while influencing actions and tracking impact

#J-18808-Ljbffr