Synchrony is seeking a Senior Analyst, Customer Experience Analytics to own analyses that drive improvements in operational performance and customer experience. You will partner with analytic leadership to solve complex problems and enable better strategic decisions on customer engagement.
Responsibilities include translating questions into analytics, leading root-cause investigations, influencing actions, and communicating insights to senior leaders. Travel may be required as needed.
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Senior CX Analytics Lead — Elevate Customer Experience
Synchrony · Bentonville, AR, USA ·
- Pay:
- 85.000 - 140.000
- Job type:
- Full Time