Pandora is seeking a Team Lead Supervisor for the B2C Customer Experience team in the AME Operations. This role oversees day-to-day performance, supports agents across phone, email, and digital channels, and guides escalations while ensuring policy adherence and high-quality service.
Responsibilities include supervision, workstream coordination, and collaboration with Retail Operations. The ideal candidate has 2–4 years in customer service, strong organizational skills, and experience with
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B2C CX Team Lead — Elevate Customer Experience
Pandora · Glen Burnie, MD, USA ·
- Pay:
- 55.000 - 70.000
- Job type:
- Full Time