Vice President, Senior Relationship Manager

A Day in the Life of an Institutional Relationship Manager

As an Institutional Relationship Manager, you'll serve as a trusted advisor to some of the firm's largest and most strategic institutional clients. Your day is centered on building long-term partnerships, anticipating client needs, and delivering an exceptional experience that strengthens relationships and drives growth. You will also opportunistically prospect for new business opportunities throughout the region.
You will collaborate with investment professionals, executive leadership, marketing, legal and operations to ensure every client interaction reflects the high standards of Fort Washington Investment Advisors. Whether you're leading quarterly business reviews, coordinating client onboarding, identifying opportunities to introduce additional investment solutions, or representing the firm at industry and community events, you\'ll play a critical role in our continued success.
Success comes from earning trust, delivering value, and recognizing opportunities to deepen existing partnerships through thoughtful, consultative conversations. If you enjoy connecting with people, solving complex challenges, and creating lasting client relationships, you\'ll thrive here.
What You Can Expect

Serve as the primary point of contact throughout the client lifecycle—from onboarding through ongoing relationship management and retention.
Partner with internal teams to deliver a seamless client experience and execute strategic initiatives.
Identify opportunities to expand existing relationships through consultative conversations and tailored investment solutions.
Drive third-party asset growth by proactively sourcing and pursuing new institutional prospects through networking, meetings, calls, conferences, and referrals.
Represent the firm at more than 100 client, industry, and community events each year, building meaningful connections and strengthening our presence in the marketplace.
Lead client meetings, presentations, and strategic business reviews with senior executives, investment committees, and boards.
Contribute to a collaborative, high-performing team that celebrates wins together and supports one another\'s success.
What Makes Someone Successful

We\'re looking for someone who naturally builds trust, enjoys cultivating relationships, and has the confidence to identify growth opportunities while always putting the client first. You\'ll be energized by networking, collaborating across teams, and representing the firm in the community. Strong communication skills, business curiosity, and a proactive mindset are essential, along with a passion for delivering an exceptional client experience that drives long-term retention and sustainable growth.

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