National Account Manager (Lowes)

The

National Account Manager (NAM) – Lowe’s

is responsible for leading the strategic growth and profitability of the Lowe’s account, one of the company’s most critical national retail partners. This role owns the end-to-end relationship, driving revenue, market share, and brand presence across Lowe’s stores and digital platforms.

The NAM serves as the primary interface with Lowe’s merchants and cross‑functional stakeholders, while coordinating internal teams to deliver best‑in‑class execution across sales, replenishment, merchandising, and marketing.

Job Duties
Account Strategy & Growth

Develop and execute a comprehensive account strategy aligned to Lowe’s priorities and category growth plans

Deliver annual sales, margin, and market share targets

Identify opportunities for assortment expansion, pricing optimization, and promotional effectiveness

Lead joint business planning (JBP) with Lowe’s

Customer Relationship Management

Build and maintain strong relationships with merchant, buyers, and cross‑functional partners.

Serve as the primary point of contact for Lowe’s at a national level

Influence decision‑making through data, insights, and category expertise

Merchandising & Category Management

Partner with Lowe’s to optimize product assortment and lifecycle management, shelf placement (planograms) and in‑store execution, new product introductions and resets

Leverage POS data and analytics to drive category insights and recommendations

Sales Execution & Forecasting

Develop accurate sales forecasts and demand plans in collaboration with internal and Lowe’s teams

Monitor and analyze performance vs. forecast, identifying risks and opportunities

Cross‑Functional Leadership

Collaborate internally with Supply Chain, Demand Planning, Marketing, and finance

Ensure alignment and execution of account priorities across all functions

Operational Excellence

Manage pricing strategy and margin performance, RFPs, contracts, and terms of sale, issue resolution (inventory, service, product concerns)

Ensure on‑time delivery, in‑stock performance, and service levels meet Lowe’s expectations

Minimum Qualifications
Education

Bachelor’s degree in Business, Marketing, Supply Chain, or related field

Experience

5 years of experience in National or key account management

5 years of experience in Retail sales (big‑box preferred, Lowe’s or Home Depot highly preferred)

Proven track record managing large national retail accounts

Experience working directly with merchant teams and retail buyers

Knowledge/Skills/Abilities

Strong commercial and financial acumen

Advanced negotiation and influencing skills

Data‑driven decision making (POS, syndicated data, forecasting tools)

Executive‑level communication and presentation skills

Ability to operate cross‑functionally in a fast‑paced environment

Physical Demands
While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion, the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer‑based work requiring periods of sitting, close vision, and the ability to adjust focus. Occasional travel.

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