Experienced or Subject Matter Expert (SME) Customer Technical Training Specialis

Boeing Global Services (BGS) Engineering is seeking an

Experienced or Subject Matter Expert (SME) Customer Technical Training Specialist

to support vertical lift aircraft programs (CH‑47 Chinook and AH‑64 Apache). The position is located in

Mesa, AZ or Ridley Park, PA . The specialist will design, develop, deliver, and evaluate technical learning solutions for military helicopter maintenance personnel.

The primary responsibilities include:

Support identification and definition of customer technical training needs and requirements.

Participate in determining training objectives, course structure, instructional design, content, and appropriate delivery methods.

Design and develop lesson plans, classroom instruction, and hands‑on maintenance exercises focused on rotorcraft systems, transmissions, rotor assemblies, engines, avionics, hydraulic systems, and weapon‑system integration.

Use specialized authoring and media tools to research, develop, and modify training materials (presentations, job aids, technical illustrations, interactive media, and maintenance practice scenarios).

Deliver instructor‑led, simulator‑assisted, and blended learning sessions to maintenance personnel.

Support development and documentation of training standards, technical training specifications, task performance standards, and curricula aligned with customer requirements and safety protocols.

Evaluate training effectiveness using assessments, instructor observations, customer feedback, and operational performance data; recommend and implement continuous improvements.

Coordinate with engineering, logistics, quality assurance, flight operations, and customer teams to ensure technical accuracy and adherence to maintenance procedures and airworthiness requirements.

Maintain current knowledge of vertical lift systems, maintenance best practices, safety procedures, and instructional technologies.

Basic Qualifications (Required)

3+ years of experience with CH-47 Airframes and Mechanical Systems.

3+ years of experience maintaining CH-47 avionics and electrical systems.

3+ years of experience with Vertical Lift Platforms (Cargo/Utility, Tiltrotor, and/or Attack).

3+ years of experience with aerospace technical publications.

3+ years of experience using visualization tools and software to present insights.

Experienced understanding of aircraft systems, flight operations, and airworthiness requirements.

Preferred Qualifications (Desired)

5+ years of higher education and/or related work experience.

5+ years of experience performing aircraft maintenance.

Prior experience creating and delivering maintenance training for military vertical lift aviation programs.

Demonstrated instructional or mentoring experience presenting complex technical content to diverse learner populations.

Familiarity with instructional design fundamentals and basic training development processes.

Security Clearance
This position requires the ability to obtain a U.S. Security Clearance and U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post‑Start is required.

Pay & Benefits
Summary Pay Range for Experienced Level (Level 3): $85,000 to $123,050
Summary Pay Range for Subject Matter Expert (SME) Level (Level 4): $106,250 to $154,100

Applications for this position will be accepted until

Jul. 22, 2026 .

Equal Opportunity Employer
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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