A leading pet technology company is seeking a Customer Experience Shift Manager in Auburn Hills, Michigan. This full-time role involves overseeing daily operations for a remote team, ensuring service excellence, and handling escalated customer issues. Candidates should have 5+ years in customer service management, strong coaching skills, and the ability to thrive in fast-paced environments. The company offers competitive benefits and a pet-friendly office environment.
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Customer Experience Shift Lead - Real-Time Coaching & KPIs
Litter Robot 4 · Auburn Hills, MI, USA ·
- Pay:
- 70.000 - 90.000
- Job type:
- Full Time