Account Manager - COOl AI

About the Role
At the COOL company, we’re redefining how businesses scale through AI-powered marketing. Our proprietary CoolAi platform blends advanced automation with human strategy to drive measurable growth across Paid Search, Social, SEO, and YouTube. The Digital Account Manager is responsible for owning client relationships and driving performance across digital advertising campaigns, serving as the strategic lead and primary point of contact for a portfolio of CoolAi clients. This role combines data-driven insights with strategic thinking to optimize campaigns across PPC, SEO, Paid Social, Display, and YouTube, leveraging both AI-driven automation and traditional performance marketing best practices.

Responsibilities

Own client relationships and drive performance across digital advertising campaigns.

Oversee execution and performance of digital campaigns across SEM, Paid Social, Display, and Video.

Monitor and optimize campaigns using CoolAi proprietary technology and native publisher platforms.

Identify performance trends and proactively implement tactical improvements to maximize efficiency and ROI.

Act as the primary point of contact for assigned clients.

Lead performance reviews, presenting clear insights tied to business outcomes.

Translate complex performance data into actionable, client-friendly narratives.

Analyze cross-channel performance data to uncover growth opportunities.

Develop and present strategic recommendations aligned to client goals (lead generation, revenue growth, brand awareness).

Guide clients on budget allocation, channel mix, and scaling strategies.

Partner with Sales, Ad Operations, and Creative teams to ensure seamless campaign execution.

Contribute to creative strategy and messaging aligned with performance insights.

Ensure timelines, deliverables, and quality standards are consistently met.

Identify opportunities to expand accounts through upselling and cross-selling.

Drive long-term client retention through performance, trust, and strategic value.

Support renewal conversations with data-backed performance narratives.

Qualifications

Digital Advertising Account Management Experience or 2+ years of client-facing digital marketing or performance marketing.

Exceptional client-facing communication skills (written and verbal).

Ability to present complex data in a clear, compelling, and actionable way.

Experience leading performance reviews, QBRs, and strategy sessions.

Proven ability to identify upsell and cross-sell opportunities.

Strong understanding of retention strategies and client lifecycle management.

Ability to align marketing performance with client business goals.

Strong organizational and time management skills across multiple accounts.

Ability to prioritize tasks, manage deadlines, and ensure flawless execution.

Experience coordinating across internal teams (sales, creative, ad ops).

Comfort working with AI-driven platforms and automation tools.

Curiosity and adaptability in adopting emerging marketing technologies.

Proficiency in Google Ads (Search, Display, YouTube) and Meta Ads Manager.

Intermediate to Advanced skills in Microsoft Excel and/or Google Sheets.

Experience with Looker Studio.

Basic understanding of landing page UX and CRO (preferred).

Working knowledge of ad creative specs and formats across channels (preferred).

Familiarity with Slack, Microsoft Teams, Click‑up or similar tools.

Must be able to work primarily between 9:30 AM and 6:30 PM ET.

Must have a player/coach mentality, willing to both execute and lead.

Must be able to juggle multiple projects concurrently and set and meet deadlines.

Skilled at receiving and providing direct feedback.

Collaborative mindset and great teamwork skills.

Entrepreneurial & adaptable; great learning skills.

Curious, research‑mandated, data-informed.

Able to search for possible solutions and apply them.

Creative confidence.

Proactive communicator.

A sense of humor and a love of online culture.

Thrives in a startup culture.

Benefits

Competitive Salary

Health, Dental and Vision Insurance

Paid Time Off

Company Holidays

401k

#J-18808-Ljbffr