Responsibilities
Candidate should have good knowledge in providing the End-User Support for PHP based Applications, secondary skills could be Symfony, Laravel, Java, Angular, MySQL.
Monitoring, first pass of Ticket Triage (analyze, diagnose and resolve) & Generation through SPOC.
Analyze incident and provide details and feedback to L2.
Proactive analysis of all issues & requests, identification method to prevent in future.
Ensure SLA Compliance for Incidence Response & Resolution.
Analyze logs, configs. & data to troubleshoot the incident and identify the cause.
Coordinate crisis call, engage experts, manage Incident to resolution (Issue ownership, triage & resolution) and focus on Recovery.
Deployment Support.
Provide Full Support to the Level 3 team for all hands-on-deck production issues.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Information Technology
Industries
Banking
#J-18808-Ljbffr

PHP Developer
Net2Source (N2S) · Austin, TX, USA ·
- Pay:
- 80.000 - 100.000
- Job type:
- Contract