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PHP Developer

Net2Source (N2S) · Austin, TX, USA ·

Pay:
80.000 - 100.000
Job type:
Contract

Responsibilities

Candidate should have good knowledge in providing the End-User Support for PHP based Applications, secondary skills could be Symfony, Laravel, Java, Angular, MySQL.

Monitoring, first pass of Ticket Triage (analyze, diagnose and resolve) & Generation through SPOC.

Analyze incident and provide details and feedback to L2.

Proactive analysis of all issues & requests, identification method to prevent in future.

Ensure SLA Compliance for Incidence Response & Resolution.

Analyze logs, configs. & data to troubleshoot the incident and identify the cause.

Coordinate crisis call, engage experts, manage Incident to resolution (Issue ownership, triage & resolution) and focus on Recovery.

Deployment Support.

Provide Full Support to the Level 3 team for all hands-on-deck production issues.

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Information Technology

Industries

Banking

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