RCM Sales Executive

CareCloud is seeking a results-driven, experienced Revenue Cycle Management (RCM) Sales Executive to join our growing commercial team. This is a quota-carrying, hunter-oriented role responsible for driving new business and expanding CareCloud's RCM and SaaS solutions footprint across healthcare provider organizations.

The ideal candidate brings at least 3 years of direct RCM sales experience, a deep understanding of medical billing, coding, and revenue cycle workflows, and a track record of closing mid-market and enterprise deals in the healthcare technology space. This role is based full-time at CareCloud's Broward County, FL office and requires collaboration with Internal Solutions, Operations, and Marketing Teams to develop and close pipeline opportunities. Additional responsibilities may be assigned.

Essential Duties and Responsibilities
Sales and Business Development

Identify, qualify, and close new RCM and SaaS revenue opportunities with physician groups, health systems, and other healthcare provider organizations

Own the full sales cycle from prospecting and outreach through contract execution and handoff to Implementation

Develop and maintain a robust pipeline of qualified opportunities in CareCloud's CRM, with accurate forecasting and stage progression

Conduct discovery calls, product demonstrations, and solution presentations tailored to the specific operational and financial challenges of prospective clients

Engage with C-suite and senior decision-makers including CEOs, CFOs, CMOs, and Practice Administrators

Partner with Internal Solutions Consultants and subject matter experts to develop compelling proposals and RFP responses

Negotiate commercial terms, pricing, and contract structures in coordination with legal and finance leadership

Market and Product Knowledge

Maintain deep working knowledge of CareCloud's full RCM services platform, including billing and coding, denial management, AR recovery, practice management, and Stratus AI capabilities

Understand competitive landscape including Epic, Athenahealth, AdvancedMD, Kareo, and other RCM vendors, and articulate CareCloud's differentiated value proposition

Stay current on trends in healthcare reimbursement, payer policy, CMS regulations, and revenue cycle technology

Translate complex RCM concepts into clear, business-relevant value for non-clinical and clinical buyers alike

Client Relationship Management

Build and maintain strong relationships with prospects and clients throughout the sales process and beyond

Collaborate with Client Success and implementation teams to ensure seamless onboarding and client satisfaction post-close

Identify expansion and upsell opportunities within existing accounts and work with account management to advance those opportunities

Represent CareCloud at industry conferences, trade shows, and networking events as needed

Internal Collaboration and Reporting

Provide accurate weekly, monthly, and quarterly pipeline and forecast updates to sales leadership

Work cross-functionally with marketing, product, legal, and operations to support go-to-market initiatives

Participate in sales team meetings, training sessions, and performance reviews

Leverage CareCloud's AI tools, including Claude, to accelerate research, proposal development, and sales workflow efficiency

Required Knowledge, Skills and Abilities

Proven track record of meeting or exceeding quota in a complex, solution-based B2B sales environment

Deep familiarity with RCM workflows including claims processing, denial management, AR management, coding compliance, and reimbursement cycles

Strong consultative selling skills with the ability to identify client pain points and map them to CareCloud's solutions

Excellent communication, presentation, and negotiation skills

Ability to manage a high-volume pipeline and prioritize effectively in a fast-paced environment

Proficiency with CRM platforms (Salesforce preferred) and modern sales tools

Self-starter with high accountability and the drive to consistently develop and close new business

Willingness and enthusiasm to integrate AI tools into daily sales practice

Education and Experience

Bachelor's degree required; degree in business, healthcare administration, or a related field preferred

Minimum of 3 years of direct RCM sales experience required — candidates without documented RCM sales experience will not be considered

Experience selling to physician groups, IPAs, MSOs, hospitals, or health systems strongly preferred

Familiarity with healthcare SaaS platforms, EHR/PM systems, and related technology a strong plus

Experience selling AI-enabled healthcare solutions or demonstrating AI product capabilities a plus

Demonstrated proficiency with or willingness to immediately adopt Claude and other AI tools as part of daily workflow

Work Location
In-office, 5 days per week – CareCloud’s Office, Fort Lauderdale, FL

Travel Requirements
Up to 30% (client visits, industry events, trade shows)

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