A leading tech company is seeking a hands-on technical writer to build and scale a customer-facing knowledge base using Zendesk. Responsibilities include organizing existing documentation, writing user guides, and developing enablement programs like video tutorials. The role requires a minimum of 5 years of technical writing experience in B2B SaaS, proficiency in Zendesk, and a data-informed mindset to measure the impact of documentation. This position is located in Wichita, Kansas.
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B2B SaaS Technical Writer — Knowledge Base & Enablement
Koch Business Solutions, LP · Multiple locations ·
- Job type:
- Full Time