Senior Account Executive

Brief Description
The Senior Account Executive (SAE) is responsible for leading medical communications projects of various types and sizes for an assigned client or set of clients. The Senior Account Executive will assume responsibilities for duties across multiple projects and may lead segments of a single client, requiring limited oversight from senior Client Services team members. The position requires the ability to take and give direction from / to the integrated team regarding what constitutes smart strategy and exceptional work. The Senior Account Executive has a solid understanding of medical communications agency work, including an understanding of pharmaceutical company structure with experience managing projects for both marketing and medical affairs departments. The Senior Account Executive should demonstrate curiosity for continued learning about medical communications and oncology.

Essential Functions

Manage assigned clients and projects from planning to closeout

Master existing agency processes with ability to train and be a resource for other Account Services staff

Schedule and lead project-related teleconferences with clients and internal team

Create project timelines and ensure team alignment

Develop project estimates and statements of work

Take primary responsibility for project financial health, including management of project expenses, tracking project status for monthly forecasting and billing purposes, and monitoring team hours

Lead internal communications and collaboration across departments, including setting expectations and timelines at project outset and throughout project duration

Think critically to anticipate potential roadblocks or issues for every project

Inform team members and manager of important client and internal team updates

Demonstrate the ability to learn and understand assigned clients’ business to evaluate work based on strategy and objectives

Identify potential new business opportunities by listening closely to client’s needs and perceived gaps, and successfully recommend tactics to clients

Execute successful live and virtual meetings for clients, including management of the following:

Oversee logistics or team managing logistics, including participant communications, venue needs, and partnership with MSS for content needs

Build and maintain relationships with meeting participants, faculty, and other thought leaders

Oversee live meeting compliance including pre‑meeting compliance checks and accurate record‑keeping for Sunshine Act Reporting

Provide onsite live meeting management, including client interactions, participant registration, meeting planning and faculty maintenance when necessary

Partner with freelancers or members of other departments such as Medical Writing, Editorial, Creative, Meeting Planning, Compliance and Accounting for the successful management and execution of projects

Support team growth and development including directly or indirectly managing direct reports; provide mentorship and regular actionable feedback to team members while delegating responsibilities to team and management as needed

Additional Responsibilities May Be Assigned As Needed
None at this time.

Competencies

Excellent verbal and written communication skills

High attention to detail

Ability to handle direct client contact and provide client counsel while keeping management and internal partners informed

Ability to effectively collaborate with different people and work styles

Ability to work effectively in a remote environment

Experience leading tactical projects while proactively working with management to identify strategic recommendations

Demonstrated success managing multiple projects, schedules, and client deadlines concurrently

Ability to think critically and manage shifting client priorities to provide direction to team

Refined presentation skills (in‑person and via phone or video web conference)

Proficient in Microsoft Office Suite and ability to adapt to other online resources important for conducting remote‑based business (Microsoft Teams, Zoom, Webex, Slack, etc.)

Demonstrates and assists others with aligning to Petauri values

Requirements
Education and Experience

Bachelor’s degree (BA or BS) required. Four to five years’ experience in medical communications required. Oncology experience preferred. Functional knowledge of pharmaceutical company structure and PhRMA guidelines. Functional knowledge of typical medical communications agency tactics including but not limited to advisory boards and other live meetings, strategic content development and thought leader engagement. Experience executing administrative and tactical account work and experience leading tactical projects.

Supervisory Responsibility

This position may supervise employee(s) at the Account Executive and/or Associate Account Executive levels and is responsible for hiring, onboarding, training and development, performance management and firing in accordance with Petauri policies, procedures and practices.

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