Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most. The hybrid Member Experience & Engagement Lead acts as the SME for the member experience and supports inbound/outbound calls while coaching a team to meet production, quality and service goals.
The role requires 3+ years in customer service, healthcare experience, and leadership, with the flexibility to be in office 1-2 days per week in California.
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Member Experience & Engagement Lead - Hybrid
Alignment Healthcare USA, LLC · Orange, CA, USA ·
- Pay:
- 44.790 - 67.185
- Job type:
- Full Time