Experience Lead - Luxury Retail & Customer Experience

Canada Goose is seeking a Lead, Experience to partner with the Store Management Team in Oak Brook, IL. You will guide staff in sales excellence, training, and brand storytelling while ensuring superior customer experiences in a luxury setting.
You will drive engagement, recruit and develop teammates, and monitor metrics like NPS, conversion and AUR to elevate store performance. This role offers a competitive hourly wage and comprehensive rewards.

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