Service Dispatch Lead: Elevate Customer Experience

Per Mar Security Services seeks a Service Dispatch Supervisor to oversee daily dispatch operations, coordinating service calls and ensuring timely information flows between customers, technicians, and internal teams.
Responsibilities include coaching the Dispatch staff, prioritizing tickets, updating tickets with clear notes, and escalating issues when needed. A high school diploma and 2+ years of supervisory experience are required; experience with alarm monitoring is helpful.

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