Senior Manager of Internal Communications

Requirements

Clear, brief, differentiated writing — full stop

The ability to make complex technical topics engaging and relevant

A genuine passion for how communications build culture

Expertise in change management

An eye for detail — you catch the typo and care about the look and feel

Fluency with Slack, Google Workspace, Confluence, and project management tools

Comfort using AI in your daily work — and genuine curiosity about where we can go with it

Strong organizational skills and the ability to manage competing priorities

Influence across the business, confident collaborating at every level

What the job involves

Crusoe employees do their best work when they understand where we’re headed and why their work matters. This role makes that happen — keeping every employee, in manufacturing, on a construction site, or in an office, aligned, informed, and connected to our purpose and each other

This role sits at the intersection of culture and comms strategy. When you do your job well, employees don't just understand the Crusoe story — they tell it with pride

Comms strategy — brief, relevant, consistent, compelling; keeping pace with how people actually communicate

Comms architecture — how our employee portal, knowledge repository, and Slack channels work together (and enabling employees on how to use them)

Content creation — internal and social, in partnership with execs across the business

Content management — organized, accessible, up-to-date

HR comms — clear, helpful messaging for major people initiatives

Change management — comms leadership when the org or the work shifts

Internal comms playbook — extending the team's reach so all leaders can communicate well

Speaker series — internal and external programming featuring Crusoe thought leaders

Physical space messaging — making sure our employer brand is expressed in our spaces

Employee feedback — easy-to-use mechanisms for hearing from the whole company

Surveys and metrics — measuring not just output but outcome; improving engagement scores on comms effectiveness

Annual leadership summit planning team — the ultimate opportunity for strategic alignment and communication of our high-performance culture

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