Audio Visual Lead Technician Job at Ockers Technologies in Middleborough

The Lead Technician is responsible for overseeing daily field execution of audiovisual projects while actively participating in installation, system integration, and coordination activities. This role serves as the primary field lead on assigned projects and is responsible for maintaining installation quality, productivity, communication, and adherence to company standards.

The Lead Technician acts as the bridge between the field team, Field Manager, Project Management, and Engineering. This role is expected to lead by example, maintain accountability in the field, and ensure projects progress efficiently and professionally.

The Lead Technician is not solely a working foreman position. This role includes leadership, coordination, documentation oversight, quality control, and field-level project ownership.

Field Leadership & Execution

Lead day-to-day field operations on assigned projects

Direct technicians and AV technicians on daily tasks, priorities, installation methods, and workflow

Ensure labor resources are utilized effectively

Maintain project momentum and identify risks before they impact schedule

Lead by example through professionalism, workmanship, and accountability

Oversee installation of displays, projection systems, audio systems, control systems, DSP systems, conferencing systems, and network-based AV systems

Verify installations are completed per drawings, specifications, company standards, and manufacturer requirements

Ensure installations remain clean, organized, and serviceable

Rack Build & System Integration

Oversee rack fabrication and final system integration

Verify proper wiring methods, labeling standards, cable management, and equipment layout consistency

Assist with device configuration, DSP verification, control system validation, and Dante
etwork verification

Coordinate with programmers and engineers during commissioning

Project Coordination

Coordinate directly with Field Manager, Project Manager, Engineers, Programmers, and other trades

Review project status regularly and identify material shortages, site readiness issues, schedule conflicts, and missing information

Communicate field concerns early before impacting schedule or labor

Quality Control & Standards

Maintain responsibility for field quality on assigned projects

Ensure all work meets company expectations for appearance, functionality, labeling, and documentation

Perform ongoing quality checks throughout installation

Reduce rework and punch list items through proactive oversight

Verify systems are installation-complete before requesting commissioning support

Documentation & Reporting

Ensure daily field updates are completed accurately

Verify Teams updates include progress updates, photos, redlines, and open issues

Maintain awareness of as-built changes, device changes, and cable modifications

Assist with project closeout documentation when required

Crew Development & Accountability

Mentor and train Technicians and AV Technicians

Set expectations for workmanship, productivity, professionalism, and communication

Correct installation issues and improper work methods immediately

Assist Field Manager with identifying training gaps, performance concerns, and advancement opportunities

Promote a positive and accountable work environment

Scheduling & Daily Planning

Plan daily field activities to maximize productivity

Coordinate manpower needs with Field Manager

Verify product is available, work areas are ready, and required information is available prior to starting work

Adjust field priorities as project conditions change

Testing & Troubleshooting

Lead field-level troubleshooting efforts

Verify system functionality prior to commissioning

Assist with signal flow verification, device communication, audio/video testing, and control validation

Escalate advanced programming or engineering issues appropriately

Safety & Site Compliance

Enforce OSHA and site safety requirements

Maintain organized and safe work areas

Ensure proper use of PPE, ladders, lifts, and power tools

Promote safe working habits throughout the team

Performance Expectations

Leadership

Maintains control and organization of field operations

Holds field personnel accountable

Leads professionally under pressure

Supports company standards consistently

Productivity

Maximizes crew efficiency

Keeps projects progressing on schedule

Minimizes downtime and labor waste

Communication

Provides accurate and timely updates

Escalates issues early

Coordinates effectively with office and field teams

Technical Ability

Demonstrates strong understanding of AV signal flow, rack integration, DSP basics, control systems, and networking fundamentals

Troubleshoots field-level issues independently

Quality

Maintains high-quality installations

Reduces punch list items and callbacks

Ensures systems are field-ready prior to commissioning

Required Skills & Qualifications

Strong understanding of AV systems, signal flow, audio/video distribution, control systems, DSP systems, and basic networking

Ability to read and interpret drawings, schematics, signal flow diagrams, rack elevations, and specifications

Proven experience leading AV installations

Experience with rack fabrication, system integration, device configuration, and troubleshooting

Familiarity with Q-SYS, Extron, Dante, Shure, and AV over IP systems

Strong communication and organizational skills

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