Local Leasing and Advertising Coordinator - East/West Towne Mall

Local Leasing and Advertising Coordinator - East/West Towne Mall
CBL Properties, one of the largest mall REITs in the United States, is seeking a Local Leasing and Advertising Coordinator for East and West Towne Malls in Madison, WI. This position is tasked with alleviating dealmakers of certain operational responsibilities to maximize time spent on revenue generation. Apply and see why CBL continues to earn Great Place to Work Certification year after year!

Working under the direction of the Specialty Leasing and Advertising Coach, the Local Leasing and Advertising Coordinator collaborates with Specialty Leasing and Advertising, Marketing and Mall Management to meet the various needs of the property throughout the year. They must be a self‑starter who can efficiently work with the Local Leasing and Advertising Manager and mall team to compile and maintain a list of activities and responsibilities that they continuously re‑prioritize.

Assist the Local Leasing and Advertising Manager with the implementation and coordination of the SLA program, as directed, with the following duties:

Assist in coordinating tenant move‑in and move‑out, including placement and preparation of RMUs, communication with security and Operations, and placement of fixtures and common area locations.

Collect and route proposed inline store signage, RMU merchandise plans, and kiosk renderings for approval; work with tenants to ensure use of CBL‑approved signage for return policies, payment methods, sales/discounts, etc.

Coordinate and attend new tenant/licensee meetings prior to opening; work closely with tenants and the team to ensure overall presentation meets company/property standards.

Monitor and enforce common area visuals and operating requirements in accordance with company/property standards through daily walk‑throughs, tenant communication, and record‑keeping.

Collaborate with property team and Operations Services on A/R management and collections efforts.

Assist with implementation and enforcement of holiday décor directives.

Assist with identification of appropriate common area placement of proposed tenants by understanding and communicating available inventory, marking available space on lease plan, and fully understanding permanent retailer kiosk restrictions.

Assist the appropriate department in event coordination, planning, and execution.

Assist with event set‑up, including coordination with contracted special events companies, if applicable.

Effectively coordinate and manage the back‑lit directory program, post updates and graphics as needed, and provide proof of postings. Monitor program to ensure no backlit panel is vacant.

As directed, may handle responsibilities associated with scheduling and organizing retailer meetings.

Maintain and update tenant listings on in‑mall directories.

Coordinate with marketing team to ensure new specialty tenants are promoted on the center’s website and social media channels.

Assist in resolving customer complaints pertaining to specialty tenants and communicate other issues to the appropriate manager (General Manager, Operations Director, Marketing Director, etc.).

Manage RMU and inline keys and key logs.

Manage inventory of RMU shelving, fixtures, tarp, and accessories.

Perform other duties as assigned to fulfill property objectives.

Assist in processing paperwork and reports

Screen and facilitate the application process for walk‑in and call‑in prospects; communicate opportunities to the assigned point of contact in specialty leasing.

Prepare and send leasing packages/presentations to prospects or existing tenants, as directed by the dealmaker.

Prepare and process License/Advertising Agreements and Exhibit A’s in the appropriate leasing software; distribute approved agreements for tenant review & signature, facilitate execution, and upload fully executed documents.

Compile and maintain tenant records, including certificates of insurance and/or waivers, business licenses, and gross sales reports.

Ensure tenants/law licensees complete and sign all mandatory paperwork (emergency contact form, tenant handbook, new retailer portal forms, etc.).

Generate reports from Yardi/Ayuda and compile information on regularly established schedules and as requested.

Complete inventory sheet for set‑up and tear‑down and ensure proper processing of damage deposits and reconciliation within the timeframe associated with tenant closing.

Assist dealmakers in revenue generation

Compile a lead generation list from digital/social media canvassing, mailers, local advertising, etc.

Assist in qualification, follow‑up, and tracking of leads received from corporate inquiry or lead generation initiatives.

Assist in managing the storage program, including annual renewals and holiday storage leasing.

Assist in leasing special events (job fairs, small business expos, holiday markets, etc.).

Required Qualifications

Associate’s or Bachelor’s degree (AA or BA/BSc) from a two‑year or four‑year college/university is preferred and/or at least one year of related experience or training; or an equivalent combination of education and experience in sales.

Strong teamwork and collaboration skills required.

Strong written and oral communication skills.

Excellent organizational and time‑management skills.

Proficiency in computer usage, particularly MS Word, Excel, and Outlook.

Position requires flexibility in working hours.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Full‑Time/Part‑Time: Full‑Time

Shift: Days

Exempt/Non‑Exempt: Non‑Exempt

EOE Statement: We are an Equal Opportunity and affirmative action employer, encouraging diversity in the workplace. All qualified applicants will receive consideration for employment and subsequent opportunities for training, advancement, promotion, compensation (increases and/or reductions) and/or termination without regard to race, national origin, gender, gender identity, age, religion, disability, sexual orientation, veteran status, marital status, or any other status protected under local, state or federal laws. In addition, harassment on the basis of race, national origin, gender, gender identity, age, religion, disability, sexual orientation, veteran status, marital status or any other status protected under local, state or federal laws will not be tolerated.

About the Organization: CBL Properties, headquartered in Chattanooga, TN, is a real‑estate investment trust (REIT) traded on the NYSE (NYSE: CBL) that has been in business for over 48 years. CBL owns and manages a portfolio of market‑dominant malls, lifestyle retail centers, open‑air centers, and outlet centers in thriving markets with strong demographics and high growth potential. We manage our portfolio to generate lasting value for our shareholders while providing the communities we serve with a vibrant place to shop, dine, socialize, and more. Each property is an economic engine for its community and a valued community partner. Over time, our properties have evolved to offer more than just a place to shop, becoming community hubs that combine retail, dining, entertainment, events, services, health and wellness offerings, and more.

As a certified Great Place to Work employer, CBL provides our team with comprehensive benefits, training, and opportunities for professional development. We offer a robust benefits package including medical, dental, and vision insurance, an HSA with employer match, medical and dependent care FSAs, short‑term and long‑term disability insurance, a traditional and Roth 401(k) with company match and immediate vesting, tuition reimbursement, volunteer hours, pet insurance, paid parental leave, life/AD&D insurance, voluntary accident/critical illness/hospital indemnity plans, PTO, a referral bonus program, company‑organized community service events, and paid holidays.

This position is currently accepting applications.

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