Enterprise Relationship Manager

To drive revenue growth within existing enterprise accounts, the full-time remote Enterprise Relationship Manager will manage the full expansion cycle, proactively source new opportunities, and collaborate closely with Customer Success to align expansion with renewal strategies.
Key Responsibilities

Own the full expansion cycle: create pipeline, close, expand, and renew within existing enterprise accounts
Proactively source new opportunities across business units, teams, and geographies
Build and execute strategic account plans grounded in org mapping and whitespace analysis

Required Qualifications

3-7+ years of quota-carrying SaaS sales experience, particularly with enterprise organizations
Proven success in driving expansion revenue (upsell/cross-sell) within existing accounts
Experience managing account retention and mitigating churn risk in a subscription or SaaS environment
Ability to navigate complex, multi-stakeholder deals and build relationships across organizations
Familiarity with CRM tools like Salesforce or HubSpot