Relationship Manager, Enterprise

Responsibilities

Build and maintain strong, long‑lasting client relationships within our Enterprise Clients (Asset Servicers, Asset Managers, Asset Owners, et al).

Collaborate with cross‑functional teams including Product, Implementation, Support, Sales, and Leadership to drive retention and revenue growth.

Lead the adoption of best practices for client retention, including business reports.

Drive net dollar retention (post‑sales expansion and renewals) for Canoe’s clients.

Requirements

Proven experience owning a book of business where you were responsible for driving adoption, retention, growth, value realization, expansion, upselling, etc.

Demonstrated ability to communicate, present, and influence key stakeholders.

Experience providing ROI presentations or business reviews to senior stakeholders.

Excellent listening, negotiation, and presentation skills.

Previous B2B SaaS experience is highly preferred.

Previous experience in financial services, FinTech, or alternative investments highly preferred.

Core Competencies
Demonstrates expertise in client relationship management, driving retention and revenue growth through effective communication and collaboration with cross‑functional teams. Proven ability to present ROI and business reviews to senior stakeholders in the B2B SaaS and financial services sectors.

#J-18808-Ljbffr